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Banking Technology and Management Notes
How to study this subject
OBJECTIVE
The objective of this course is to acquaint students with the banking technology and
their recent developments. Also it will enhance the students with live picture of modern
banking concepts and Techniques.
Unit 1: BRANCH OPERATION AND CORE BANKING
10 Hours
Introduction and evolution of bank management – Technological impact in banking
operation – Total branch computerization – Concept of opportunities – Centralized banking
– Concept, opportunities, challenges and implementation
Unit 2: DELIVERY CHANNELS
10 Hours
Over of delivery channels – Automated Teller machine (ATM) – Phone banking – call
centers – Internet banking – Mobile banking – Payment gateways – Card technologies –
MICR electronic clearing
Unit 3. BACK OFFICE OPERATIONS
10 Hours
Bank back office management – Inter branch reconciliation – Treasury management –
Forex operations – Risk management – Data center management – Network management
– Knowledge management (MIS/DSS/EIS) – Customer relationship management (CRM).
Unit 4. INTER BANK PAYMENT SYSTEM
10 Hours
Interface with payment system network – structured financial messaging system –
Electronic fund transfer – RTGSS – Negotiated dealing systems and securities settlement
systems – Electronic Money – E-cheques.
Unit 5. CONTEMPORARY ISSUES IN BANKING TECHNIQUES
10 Hours
Analysis of Rangarajan committee reports – E Banking budgeting – Banking software’s.
REFERENCES
1. Kaptan S S & Choubey N S, “E-Indian Banking in Electronic Era”, Sarup & Sons, New
Delhi.
2. Padwal & Godse: Transformation of Indian Banks with Information Technology HPH
3. Vasudeva, “E-Banking”, Common Wealth Publishers, New Delhi, 2005.
4. Chandramohan : Fundamental Computer Network, I.K. International
5. Effraim Turban, Rainer R. Kelly, Richard E.Potter, “Information Technology”, John
Wiley & Sons Inc, 2000.
6. Andrew S. Tanenbaum, “Computer Networks”, Tata Mcgraw Hill, 3
rd
Edition, 2001
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